Specification points
Cambridge Cambridge IGCSE Travel & Tourism 0471
61 points in 5 topics, with Cambridge's codes and titles.
Grade boundaries·Cambridge command words
Codes and titles are read by a script from Cambridge's published specification and have not been checked by a person. What each point covers is in the specification itself: Cambridge’s specification.
1 Introduction to the main travel and tourism definitions and concepts
2 Global tourism
- 2.1 The scale of travel and tourism
- 2.1(a) Factors affecting tourism demand and how they are managed
- 2.1(b) Reasons for the growth of sustainable tourism
- 2.2 Features of destinations and their appeal to different types of tourists
- 2.3 The role of organisations involved in development and management of destinations
- 2.3(a) National, regional and local organisations involved
- 2.3(b) Management activities of these organisations
- 2.3(c) Services provided by these organisations
- 2.4 Factors affecting tourism development and management
- 2.5 Managing destinations sustainably
- 2.5(a) Protect the natural and built environment
- 2.5(b) Combat climate change through encouraging and enabling responsible tourism
- 2.5(c) Empower local and indigenous communities
- 2.5(d) Support social enterprise development
- 2.6 Economic, environmental and sociocultural impacts of travel and tourism
- 2.6(a) Positive economic impacts
- 2.6(b) Negative economic impacts
- 2.6(c) Positive environmental impacts
- 2.6(d) Negative environmental impacts
- 2.6(e) Positive sociocultural impacts
- 2.6(f) Negative sociocultural impacts
3 Travel and tourism organisations
- 3.1 Tourism organisations, their products and sustainable practices
- 3.1(a) Travel agents
- 3.1(b) Tour operators
- 3.1(c) Accommodation providers
- 3.1(d) Food and drink providers
- 3.1(e) Visitor attractions
- 3.1(f) Ancillary service providers
- 3.2 Ways travel and tourism organisations work together
- 3.3 Different types of transport and their appeal
- 3.4 Sustainable developments within travel and transport
- 3.5 Domestic and international travel and transport infrastructure
4 Customer service
5 Destination marketing
- 5.1 Importance of marketing to travel and tourism organisations
- 5.2 Factors affecting marketing
- 5.3 Marketing mix
- 5.3(a) Product
- 5.3(b) Promotion
- 5.3(c) Price
- 5.3(d) Place
- 5.4 Market research and analysis
- 5.4(a) Types of market research
- 5.4(b) Market analysis tools
- 5.4(c) Reasons for market research
- 5.5 Market segmentation and targeting
- 5.5(a) Different market segments
- 5.5(b) Development of product/service mix to target different market segments