OCR GCSE Business J204 · 4.4

Consumer law

Code: 4.4
In: 4 Operations
Course: GCSE Business J204
Board: OCR

Codes and titles are read by a script from OCR's published specification and have not been checked by a person. What each point covers is in the specification itself: OCR’s specification.

Points in 4 Operations

4.1 Production processes
4.2 Quality of goods and services
4.3 The sales process and customer service
4.4 Consumer law
4.5 Business location
4.6 Working with suppliers