OCR GCSE Business J204 · 4

Operations

Code: 4
Topic of: OCR GCSE Business J204
Course: GCSE Business J204
Board: OCR

Codes and titles are read by a script from OCR's published specification and have not been checked by a person. What each point covers is in the specification itself: OCR’s specification.

Points under 4

4.1 Production processes
4.2 Quality of goods and services
4.3 The sales process and customer service
4.4 Consumer law
4.5 Business location
4.6 Working with suppliers

Topics in J204

1 Business activity
2 Marketing
3 People
4 Operations
5 Finance
6 Influences on business
7 The interdependent nature of business