WJEC Level 3 Applied Extended Certificate in Tourism 4803QX · 3.2.3
Implications of noncompliance with policies and legislation
- Code
- 3.2.3
- In
- 3.2 Setting standards for the customer experience through policies, procedures and legislation
- Topic
- 3 Unit 3: Managing the Customer Experience
- Course
- Level 3 Applied Extended Certificate in Tourism 4803QX
- Board
- WJEC
Codes and titles are read by a script from WJEC's published specification and have not been checked by a person. What each point covers is in the specification itself: WJEC’s specification.
Points in 3.2 Setting standards for the customer experience through policies, procedures and legislation
- 3.2.1 Importance of consumer policies and legislation
- 3.2.2 Policies and legislation for a customer-centred culture
- 3.2.3 Implications of noncompliance with policies and legislation