Specification points
Cambridge Cambridge International AS & A Level Business 9609
160 points in 10 topics, with Cambridge's codes and titles.
Grade boundaries·Cambridge command words
Codes and titles are read by a script from Cambridge's published specification and have not been checked by a person. What each point covers is in the specification itself: Cambridge’s specification.
1 Business and its environment (AS Level)
- 1.1 Enterprise
- 1.1.1 The nature of business activity
- 1.1.2 The role of entrepreneurs and intrapreneurs
- 1.1.3 Business plans
- 1.2 Business structure
- 1.2.1 Economic sectors
- 1.2.2 Business ownership
- 1.3 Size of business
- 1.3.1 Measurements of business size
- 1.3.2 Significance of small businesses
- 1.3.3 Business growth
- 1.4 Business objectives
- 1.4.1 Business objectives in the private sector and public sector
- 1.4.2 Objectives and business decisions
- 1.5 Stakeholders in a business
- 1.5.1 Business stakeholders
- 1.5.2 The relative importance and influence of stakeholders on business activities
2 Human resource management (AS Level)
- 2.1 Human resource management (HRM)
- 2.1.1 Purpose and roles of HRM
- 2.1.2 Workforce planning
- 2.1.3 Recruitment and selection
- 2.1.4 Redundancy and dismissal
- 2.1.5 Morale and welfare
- 2.1.6 Training and development
- 2.1.7 Management and workforce relations
- 2.2 Motivation
- 2.2.1 Motivation as a tool of management and leadership
- 2.2.2 Human needs
- 2.2.3 Motivation theories
- 2.2.4 Motivation methods in practice: financial motivators, non-financial motivators
- 2.3 Management
- 2.3.1 Management and managers
3 Marketing (AS Level)
- 3.1 The nature of marketing
- 3.1.1 The role of marketing and its relationship with other business activities
- 3.1.2 Demand and supply
- 3.1.3 Markets
- 3.1.4 Consumer and industrial marketing
- 3.1.5 Mass marketing and niche marketing
- 3.1.6 Market segmentation
- 3.1.7 Customer relationship marketing (CRM)
- 3.2 Market research
- 3.2.1 The purposes of market research
- 3.2.2 Primary research and secondary research
- 3.2.3 Sampling
- 3.2.4 Market research data
- 3.3 The marketing mix
- 3.3.1 The elements of the marketing mix (the 4Ps)
- 3.3.2 Product
- 3.3.3 Product portfolio analysis
- 3.3.4 Pricing methods
- 3.3.5 Promotion methods
- 3.3.6 Place (channels of distribution)
4 Operations management (AS Level)
- 4.1 The nature of operations
- 4.1.1 The transformational process
- 4.1.2 Efficiency, effectiveness, productivity and sustainability
- 4.1.3 Capital intensive and labour intensive operations
- 4.1.4 Operations methods: job, batch, flow, mass customisation
- 4.2 Inventory management
- 4.2.1 Managing inventory
- 4.2.2 Just in Time (JIT)
- 4.3 Capacity utilisation and outsourcing
- 4.3.1 Significance and measurement of capacity utilisation
- 4.3.2 Outsourcing
5 Finance and accounting (AS Level)
- 5.1 Business finance
- 5.1.1 The need for business finance
- 5.1.2 Working capital
- 5.2 Sources of finance
- 5.2.1 Business ownership and sources of finance
- 5.2.2 Internal and external sources of finance
- 5.2.3 Factors affecting the sources of finance
- 5.2.4 Selecting the source of finance
- 5.3 Forecasting and managing cash flows
- 5.3.1 Cash flow forecasts
- 5.4 Costs
- 5.4.1 Cost information
- 5.4.2 Approaches to costing: full, contribution
- 5.4.3 Uses of cost information
- 5.4.4 Break-even analysis
- 5.5 Budgets
- 5.5.1 The meaning and purpose of budgets
- 5.5.2 Variances
6 Business and its environment (A Level)
7 Human resource management (A Level)
- 7.1 Organisational structure
- 7.1.1 The relationship between business objectives and organisational structure
- 7.1.2 Types of structure: functional, hierarchical (flat and narrow), matrix
- 7.1.3 Delegation and accountability
- 7.1.4 Control, authority and trust
- 7.1.5 Centralisation and decentralisation
- 7.1.6 Line and staff
- 7.2 Business communication
- 7.2.1 Purposes of communication
- 7.2.2 Methods of communication
- 7.2.3 Channels of communication
- 7.2.4 Barriers to communication
- 7.2.5 The role of management in facilitating communication
- 7.3 Leadership
- 7.3.1 Leadership
- 7.3.2 Theories of leadership
- 7.3.3 Emotional intelligence/emotional quotient (EQ)
- 7.4 Human resource management (HRM) strategy
- 7.4.1 Approaches to human resource management (HRM)
8 Marketing (A Level)
9 Operations management (A Level)
- 9.1 Location and scale
- 9.1.1 Location
- 9.1.2 Scale of operations
- 9.2 Quality management
- 9.2.1 Quality control and quality assurance
- 9.2.2 Benchmarking
- 9.3 Operations strategy
- 9.3.1 Operational decisions
- 9.3.2 Flexibility and innovation
- 9.3.3 Enterprise resource planning (ERP)
- 9.3.4 Lean production
- 9.3.5 Operations planning
10 Finance and accounting (A Level)
- 10.1 Financial statements
- 10.1.1 Statement of profit or loss
- 10.1.2 Statement of financial position
- 10.1.3 Inventory valuation
- 10.1.4 Depreciation
- 10.2 Analysis of published accounts
- 10.2.1 Liquidity ratios
- 10.2.2 Profitability ratios
- 10.2.3 Financial efficiency ratios
- 10.2.4 Gearing ratio
- 10.2.5 Investment ratios
- 10.3 Investment appraisal
- 10.3.1 The concept of investment appraisal
- 10.3.2 Basic methods: payback, accounting rate of return (ARR)
- 10.3.3 Discounted cash flow method: net present value (NPV)
- 10.3.4 Investment appraisal decisions
- 10.4 Finance and accounting strategy
- 10.4.1 The use of accounting data to enable strategic decision-making
- 10.4.2 The use of accounting data and ratio analysis in strategic decision-making