OCR AS Level Business H031 · 11.1
Identifying customer needs
- Code
- 11.1
- In
- 11 Customer needs
- Course
- AS Level Business H031
- Board
- OCR
Codes and titles are read by a script from OCR's published specification and have not been checked by a person. What each point covers is in the specification itself: OCR’s specification.
Points in 11 Customer needs
- 11.1 Identifying customer needs
- 11.2 Anticipating consumer needs