OCR A-level Business H431 · 16.3
Customers and consumers
- Code
- 16.3
- In
- 16 Customer needs
- Course
- A-level Business H431
- Board
- OCR
Grade boundaries·OCR command words
Codes and titles are read by a script from OCR's published specification and have not been checked by a person. What each point covers is in the specification itself: OCR’s specification.
Points in 16 Customer needs
- 16.1 Identifying customer needs
- 16.2 Anticipating consumer needs
- 16.3 Customers and consumers
- 16.4 The product life cycle