Edexcel BTEC National Extended Diploma in Travel and Tourism 603/4696/6 · 12B
Demonstrate effective customer service and sales skills required to work overseas
- Code
- 12B
- In
- 12 Working Overseas
- Course
- BTEC National Extended Diploma in Travel and Tourism 603/4696/6
- Board
- Edexcel
Codes and titles are read by a script from Edexcel's published specification and have not been checked by a person. What each point covers is in the specification itself: Edexcel’s specification.
Points in 12 Working Overseas
- 12A Types of tour operator and overseas job roles
- 12B Demonstrate effective customer service and sales skills required to work overseas
- 12C Review own skills, development and performance in customer service and sales situations