Edexcel BTEC First Diploma in Travel and Tourism 601/0234/2 · 16B
Understand the social and presentational skills required by holiday representatives
- Code
- 16B
- In
- 16 Holiday Representatives
- Course
- BTEC First Diploma in Travel and Tourism 601/0234/2
- Board
- Edexcel
Codes and titles are read by a script from Edexcel's published specification and have not been checked by a person. What each point covers is in the specification itself: Edexcel’s specification.
Points in 16 Holiday Representatives
- 16A Understand the roles and duties of different categories of holiday representatives
- 16B Understand the social and presentational skills required by holiday representatives
- 16C Be able to apply social skills in a range of holiday situations