Edexcel BTEC First Extended Certificate in Travel and Tourism 601/0233/0 · 6C
Understand the importance of customer service to travel and tourism organisations
- Code
- 6C
- In
- 6 The Travel and Tourism Customer Experience
- Course
- BTEC First Extended Certificate in Travel and Tourism 601/0233/0
- Board
- Edexcel
Codes and titles are read by a script from Edexcel's published specification and have not been checked by a person. What each point covers is in the specification itself: Edexcel’s specification.
Points in 6 The Travel and Tourism Customer Experience
- 6A Investigate travel and tourism customer service
- 6B Needs and expectations of different travel and tourism customers
- 6C Understand the importance of customer service to travel and tourism organisations