Edexcel BTEC First Extended Certificate in Business 600/6816/4 · 20A

Understand how businesses provide customer service

Code
20A
In
20 Delivering and Improving Customer Service
Course
BTEC First Extended Certificate in Business 600/6816/4
Board
Edexcel

Edexcel command words

Codes and titles are read by a script from Edexcel's published specification and have not been checked by a person. What each point covers is in the specification itself: Edexcel’s specification.

Points in 20 Delivering and Improving Customer Service