Edexcel BTEC First Award in Travel and Tourism 600/6512/6 · 3A
Investigate travel and tourism customer service
- Code
- 3A
- In
- 3 The Travel and Tourism Customer Experience
- Course
- BTEC First Award in Travel and Tourism 600/6512/6
- Board
- Edexcel
Codes and titles are read by a script from Edexcel's published specification and have not been checked by a person. What each point covers is in the specification itself: Edexcel’s specification.
Points in 3 The Travel and Tourism Customer Experience
- 3A Investigate travel and tourism customer service
- 3B Needs and expectations of different travel and tourism customers
- 3C Understand the importance of customer service to travel and tourism organisations