Edexcel BTEC First Extended Certificate in Information and Creative Technology 600/6072/4 · 23B
Diagnosing incidents, common remedies and evaluating a support service
- Code
- 23B
- In
- 23 Computer Systems Support in Practice
- Course
- BTEC First Extended Certificate in Information and Creative Technology 600/6072/4
- Board
- Edexcel
Codes and titles are read by a script from Edexcel's published specification and have not been checked by a person. What each point covers is in the specification itself: Edexcel’s specification.
Points in 23 Computer Systems Support in Practice
- 23A Understand how support needs vary over the computer system’s life cycle
- 23B Diagnosing incidents, common remedies and evaluating a support service
- 23C Plan the support for a computer system over the system’s life cycle
- 23D Provide operational support for a computer system and review the outcome