Edexcel International AS and A level Information Technology XIT11/YIT11 · 14.1.3
Customer relationship management systems
- Code
- 14.1.3
- In
- 14.1 Role of IT systems
- Topic
- U3 Unit 3
- Course
- International AS and A level Information Technology XIT11/YIT11
- Board
- Edexcel
Grade boundaries·Edexcel command words
Codes and titles are read by a script from Edexcel's published specification and have not been checked by a person. What each point covers is in the specification itself: Edexcel’s specification.
Points in 14.1 Role of IT systems
- 14.1.1 Role of IT systems in organisations
- 14.1.2 Transaction processing systems
- 14.1.3 Customer relationship management systems
- 14.1.4 Management information systems
- 14.1.5 Intelligent transportation systems
- 14.1.6 Expert systems